Lester Bartholomew 00057181
Principles of Management 125
Why do organizations experience resistance to change?
What techniques can managers use to overcome resistance?
If we want things to stay as they are, things will have to change. (Giuseppe Tomasi di Lampedusa. II Gattopardo 1958). More and more organizations have come to accept that as the external environment changes they need to adapt in order to stay competitive. Organizational change may be necessary to retain a competitive edge in the ever changing economic dynamics. A manager or leaders job is to anticipate and plan for change in order to stay current with the global environment. However this is not the only dilemma managers are faced with, they also have the task of convincing their employees that the change is for the betterment of the organization as a whole. Unfortunately change within an organization is not always a smooth process. Resistance to change exist at all levels, from low level employees all the way up in the organization as a whole. Individuals may resist change for reasons such as, poor communication, Job security, mistrust initiators of change, Lack of capabilities/skill, reallocation of resources. When the reason for the change is unclear. Most times the change is not properly communicated to the employees and this can further complicate the matter, and individuals tend to resist what they don’t understand. Often lack of adequate information about both the need for the change and what its effects are likely to cause resistance. In contrast resistance will likely to be less if the workers are kept informed. Most time workers are not given an opportunity to participate in the process of change, therefore if change is taking place of which they had no input, they feel excluded from the decision making process and perhaps offended by the entire process and this can lead to resistance. The uncertainty of the impact of change on job security will cause...
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