UNIT 524. Facilitate change, in health and social care or children and young people’s settings. Understand the principles of change management in health and social care or children and young people’s settings. 01.1 01.2 01.3 01.4 Analyze the factors both internal and external that drive change within your sector of health and social care. Write a brief report of your findings. Describe the underpinning theories of change management.
Describe approaches tools techniques that support the change process. Explain the importance of effective change management for your service provision. 0.1.1 01.2
For any business to grow and prosper, managers of the business must be able to anticipate, recognize and deal with change in the internal and external environment. Change is a certainty, and for this reason home managers must actively engage in a process that identifies change and modifies the organizations activity to take best advantage of change. That process is strategic planning. All businesses have an internal and external environment. The internal environment is very much associated with the human resource of the business or organization, and the manner in which people undertake work in accordance with the mission of the organization. To some extent, the internal environment is controllable and changeable through planning and management processes. The external environment, on the other hand is not controllable. The managers of a home have no control over business competitors, or changes to law, or general economic conditions. However the managers of a home or organization do have some measure of control as to how the home reacts to changes in its external environment. Factor: Influence on the organization: Internal.
Human Resource: The knowledge, experience and capability of an organization’s workforce is a determining factor of success. For this reason, organizations’ pay particular attention to the recruitment of staff and also to engage in the training of staff and volunteers to build the organization’s capability. In pursuing both recruitment and training strategies, an organization is often limited by its financial strength. Nevertheless, training of staff is an essential aspect of good business management, and even in difficult financial circumstances is an achievable strategy. Organizational Culture: The culture within the organization is a very important factor in business success. The attitudes of staff and volunteers, and their ability to “go the extra mile” make a very significant difference. Negative attitudes can severely impact on the organization’s ability to implement strategies for development despite however thorough the planning processes. Positive attitudes of staff and volunteers will not only make the management task easier but also will be noticed and appreciated by professionals’, clients or Organization Structure: Businesses and organizations’ may be impeded by their structure, and/or forms of governance. Organization structure is essentially the way that the work needed to carry out the mission of the organization is divided among its workforce. In a non-profit organization, the organization will include the management board or committee (i.e. President, Secretary, Treasurer and Ordinary Committee Members), the salaried staff of the organization and all the volunteers that have roles as coordinators of various business functions (e.g. Event Coordinator, Promotions Coordinator and Coaching Coordinator).When an organization is a for-profit business that operates in a very competitive environment, its organization structure may help or hinder the ability of the organization to react to change. For example, when the organization structure has many levels of management, decision-making can be slow as information is carried up and down the hierarchy. For this reason, "flatter" organization structures are often preferred i.e. people who work "at the coal face" and one level of management above. Volunteers...
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