The Role of Managers
A manager of an organization has many roles within an organization. A manger can be seen as a leader who can identify change and recognize the many different ways to approach it. Some of the roles that a manager can play in the midst of changes are the director, navigator, caretaker, coach, interpreter, and nurturer (Palmer, Dunford, & Akin, Chapter 6, 2006). Each role has their individual perspective on the managing change. Similarly, each role has their individual perspective on the definition of resistance.
The following is a brief explanation of the characteristics of the individual roles. The director can be seen as the person who drives the change. The director is the person most likely to be responsible for providing a clear vision for the change while placing it in line with the organization’s goals and mission. The navigator is the person who provides the path for the change. Through different employee perspectives, the navigator provides a way through the different perspectives for all to follow. The caretaker is seen as the charismatic leader for change. As the most charismatic leader, this person will also have the most influence on people.
The role of the coach is similar to the coach of sports teams. This person is responsible for creating techniques to bring about change and is also responsible for the training and development of the employees. The coach must be able to facilitate and interact with others in a way that will drive performance. The role of interpreter is that of a mediator who uses oral and visual communication to provide a communicable approach to the employees. The interpreter must be able to articulate the changes and the needs of the organization. The nurturer can be seen as the visionary change leader (Palmer, Dunford, & Akin, Chapter 6, 2006). This role arises during the troubled times that may come with change. When times seem to be chaotic and unorganized, the nurturer’s role is to provide the...
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