Managing Change Part II: Wal-Mart Stores Inc.
Learning Team “A”
Managing Change Part II: Walmart Stores Inc.
At times, organizations tend to take on one’s own culture and in doing so, they face different challenges and changes. For Wal-Mart to compete, stay competitive, and adapt, the organization has to change. Wal-Mart employees must understand how change can be beneficial to the organizational, and to them as well. Implementing change allows the organization grow, meet customer needs, and challenge employees to improve one’s skills. Change is imperative for Wal-Mart to remain relevant. The Definition and Importance of Shared Vision
A shared vision is a picture or creation of what a company should be in the eye of management, employees, shareholders, and in some respects, the customer. With a shared vision one has a common destination and a common picture. One then works together as a team, supporting and encouraging each other. There is no competition between people; therefore there is no need to pass the blame or hide one’s failures (Breezotoo, 2014). The importance of everyone within sharing company vision is creating a bond between management and hourly employees encouraging thoughts, ideas, and working balance to a common goal and unity. Without shared vision, a company is only a business with wayward direction with no direct path to follow resulting in office politics, intercompany competition, unethical behaviors, and negative morale. Walmart’s Shared Vision
The vision culture of Wal-Mart created by Sam Walton better known as Mr. Sam, is still the foundation and vision of how management and hourly associates conduct business every day. Although Mr. Sam has been gone since 1992, his legacy lives on in the hearts of Wal-Mart employees. Through the years the slogan the company’s slogan changed a few times, from “Always Low Prices” with the familiar smiley face, to “Everyday low Prices”, to the newest slogan sharing the vision with customers “Helping people save money so they can live better.” Mr. Sam was a mentor beyond his years and although the newest slogan hits the hearts of the customer, after his passing, Mr. Sam knew that as management and an associate in the years to come the vision will always same. As quoted by Mr. Sam about the purpose and vision of Wal-Mart, “If we work together, we’ll lower the cost of living for everyone…we’ll give the world an opportunity to see what it’s like to save and have a better life” (Farten, 2014). Understanding Organizational Culture in the Context of Change
Change resides at the heart of leadership, and organizational culture, unique for every organization, is one of the hardest things to change (Latta, 2009). The Organizational Change Model a useful guide in the process of facilitating change (Latta, 2009). From the OC Model, Wal-Mart changes are completed in the first-order of change in small-scale, incremental, and adaptive changes. Organizational culture is defined as, “The values and behaviors that contribute to the unique social and psychological environment of an organization” ("Organizational Culture," 2014). According to Business Dictionary (2014), It is based on shared attitudes, beliefs, customs, and written and unwritten rules developed over time and considered valid. It affects the organization’s productivity and performance, and provides guidelines on customer care and service, product quality and safety, attendance and punctuality, and concern for the environment. It extends to production-methods, marketing, and advertising practices and to new product creation.
Walmart’s Organizational Culture
The Wal-Mart Stores, Inc. (2014) website Wal-Mart’s culture is centered on the conviction that a retailer could help people save money and live better. Wal-Mart’s beliefs are the foundation of the company’s culture and integrity. The organization’s beliefs are: •Service to customers- Every associate — from...
References: Barbara Farten, Company Mission Statements – Complete List of World’s Largest Retail Mission,http://retailindustry.about.com/od/retailbestpractices/ig/Company-MissionStatements/Wal-Mart-Mission-Statement.htm, 2014
Breezotoo (Graeme Nochol Arcturus advisors), What is Shared Vision? http://www.streetdirectory.com/travel_guide/21558/leadership/what_is_a_shared_vision.html
Managing Organization Change a multiple perspective approach by Palmer, Duncan and Akin Latta, G. F. (2009, August). A Process Model of Organizational Change in Cultural Context (OC 3 Model). Journal of Leadership & Organizational Studies, 16(1), 1-19. Retrieved from http://www.juconicomparte.org/recursos/A%20Process%20Model%20of%20Org%20Change%20in%20Cutural%20Context_prR7.pdf
Organizational Culture. (2014). In Business Dictionary. Retrieved from http://www.businessdictionary.com/definition/organizational-culture.html
Palmer. A., Dunford, R., Akin, G., (2006), Managing Organizational Change: a multiple
Perspectives approach. McGra-Hill/Irwin., New York, NY
The History of Walmart. Retrieved from http://corporate.walmart.com/our-story/history/
Wal-Mart Stores, Inc.. (2014). . Retrieved from http://corporate.walmart.com/our-story/working-at-walmart/culture
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