Hrm- Safety and Health Case Study

Topics: Management, September 11 attacks, Work Pages: 5 (1520 words) Published: July 16, 2013
Merlyn Monroe is not a complainer. If she has a major ache, she usually suffers in silence. Although her employer, Atlantic Mutual Insurance, has an employee assistance program- to provide emotional and psychological support in the work plan. She certainly never thinks of using it, even if she did have a worry on her mind. “They say its confidential but who really knows? Asked Ms. Monroe’, an administrative assistant at the insurance company. But Merlyn Monroe’s life changed on September 11, 2001. Her office at 140 Broadway in New York City, was near the world trade Center. She watched the whole thing from her 50th Floor office window. Ms.Monroe had never seen so much destruction in her life. She had never seen such a horrific terrorist attack. Nor had she forced her to relieve 9/11 over and over. Everything she talked to people they wanted details, which made it worse for her. She had so much anger about what had happened to her life and lives of so many people and the city where she worked for 40 Years. Two weeks after 9/11, Ms.Monroe was still suffering after effects. Even though she lives on state Island and Atlantic Mutual’s offices have been temporarily relocated to Madison, New Jersey, not an hour goes by when she doesn’t have flashbacks of her experiences of 9/11. Questions

1. What should Atlantic Mutual Management do, if anything, to cope with the aftereffects of 9/11? 2. How long would You expect employees to be adversely affected by 9/11 if a company provides no formal assistance for dealing with anger and stress? 3. What, if anything, should Management do about employees who appear to be suffering from such kind or trauma and stress, but will neither admit it nor accept help from their employee? 4. Outline the role of HR specialist in providing a safe and healthy environment for employees.

ANSWER
1.   What should Atlantic Mutual Management do, if anything, to cope with the aftereffects of 9/11? THIS  IS  ONE  OF  EXTRAORDINARY  EVENTS   THAT  SHOOK  THE  COUNTRY. THE  MANAGEMENT  SHOULD  
-organize  a  team of counselors  to  attend  all  the  employees. -select  the  people, who  need  special  treatment
And  conduct a  follow  up.
-keep  monitoring  the  progress  of  the  employees.

2. How long would You expect employees to be adversely affected by 9/11 if a company provides no formal assistance for dealing with anger and stress? THE  EMPLOYEES  WOULD  BE  AFFECTED  AT DIFFERENT  LEVELS. -some  would  be  affected only  for  a  few days.

-majority  would  be  affected  for   7-10  days.

-some  minority numbers  would  be   affected  for  
Few  months.

-some  small  number  would  be  affected  life-long.

3. What, if anything, should Management do about employees who appear to be suffering from such kind or trauma and stress, but will neither admit it nor accept help from their employee? THE MANAGEMENT  SHOULD  ADOPT  THE  FOLLOWING

-keep  track  of  their  behaviors.
-give  them  short breaks of  paid  holidays.
==========================
4. Outline the role of HR specialist in providing a safe and healthy environment for employees. The commitment to the physical plant of our work place includes the internal environment as well as the surrounding environment.  Our mission is to provide a healthy and safe environment, while maintaining facilities at the highest standards possible, with allotted resources. Safe, clean, healthy and attractive facilities honor and dignify the work and the people we serve.  By improving the general atmosphere in which we work, we diminish stress and increase productivity.  It makes sense that people that are happy within their working environment will work more effectively and contentedly than those who are not. Practices:

•   Develop guidelines for providing a safe and healthy environment. Guidelines should include information for personal safety as well as physical plant safety.  Guidelines should take into...
Continue Reading

Please join StudyMode to read the full document

You May Also Find These Documents Helpful

  • Health and Safety Case Study Essay
  • Health and Safety Essay
  • HRM case study: new director of human resource Essay
  • Case study Essay
  • Case Study Essay
  • Essay on California Sutter Health Case Study Sou
  • Essay on Case Study
  • case study Essay

Become a StudyMode Member

Sign Up - It's Free